Funny story in this Guitar.com interview with Mark Snyder, guitar tech for John Petrucci.
We tried many things to try and get that clean sound really pristine. It was extremely difficult. I would ask [Petrucci] to turn down his guitar a bit and then the clean dried up but, then he wasn’t getting the tone he wanted. He didn’t want to do that. He wanted to have the guitar full up. We tried a million different things. In the end, I built a box which was a guitar volume control, [but] he didn’t know that. We plugged the guitar into this box. All it had was a pot on it and the output. I had the numbers reversed. You turned up a little bit, it was virtually like turning your guitar signal down just a hair. He loved it. He was like, “It solved it!. The magic box!”.