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I had to laugh at this job posting. I think this company needs more help than they realize.
The ad boasts that Kanisa transforms a company’s e-service web site from a source of customer frustration to a source of customer satisfaction! And yet Kanisa’s own e-service website is apparently so poorly executed that in the same message, the hiring manager goes on to warn candidates: do not send resumes through the www.kanisa.com web site - they will get lost!
